- Home
- Spa Etiquette
To ensure a comfortable and enjoyable massage experience for both clients and therapists, it’s important to follow proper massage etiquette. Here are some guidelines to keep in mind:
1. Make a reservation
- Clients are recommended to reserve their massage appointments in advance to ensure availability.
- Booking ahead allows us to better accommodate your preferred time and therapist.
2. Arrive on time
- Arrive 10-15 minutes before your scheduled appointment to allow time for check-in and changing.
- Late arrival may result in a shortened massage session.
3. Communicate your needs and preferences
- Discuss any health concerns, allergies, or specific areas of focus with your therapist before the massage begins.
- Let your therapist know if you prefer a lighter or firmer pressure, or if any techniques are uncomfortable.
4. Undress to your comfort level
- Most massages are performed with the client undressed and covered by a sheet or towel.
- Undress to your level of comfort, and always inform your therapist of any modesty concerns.
- Your therapist will leave the room while you undress and get on the massage table, and will knock before re-entering.
5. Respect your therapist’s professional boundaries
- Massage therapists are healthcare professionals and should be treated with respect.
- Refrain from making inappropriate comments or advances, as this behavior will not be tolerated.
6. Turn off or silence electronic devices
- To fully relax and avoid disruptions, turn off or silence your phone and other electronic devices before your massage.
7. Communicate during the massage
- If you experience any pain or discomfort during the massage, let your therapist know immediately.
- It’s okay to provide feedback on pressure, temperature, or any other aspects of the massage.
8. Be hygienic
- Shower or freshen up before your massage appointment to ensure a pleasant experience for both you and your therapist.
- If you have any contagious illnesses, reschedule your appointment to avoid spreading infection.
9. Avoid eating a heavy meal before your massage
- Massage is best enjoyed before a meal or when food is fully digested without a bloated stomach.
- Eating a heavy meal before your massage can cause discomfort and make it difficult to relax.
- If you need to eat, opt for a light snack at least an hour before your appointment.
10. Take time to relax after your massage
- Allow yourself a few minutes to relax and transition back into your day after your massage.
- Drink plenty of water to help flush out toxins and support the healing process.
11. Tipping is at your discretion
- Tipping is not mandatory, but if you’re satisfied with your massage, you’re welcome to offer a gratuity as you wish.
- Tipping is a way to show appreciation for your therapist’s skill and care.
12. Rescheduling or cancellation policy
- Should you wish to cancel or reschedule your appointment, we seek your kind cooperation to give us at least 4 hours in advance notice.
- This allows us to accommodate other clients and manage our therapists’ schedules effectively.
13. Accidents & Injuries
- Yu Zu Tang shall not be liable for any accidents or injuries suffered by guests during their visit.
- However, we strive to maintain a safe and secure environment for all our clients and staff.
14. Treatment Prices
- Prices for all our massage services and packages are quoted in Ringgit Malaysia (RM).
- Please refer to our website or contact us directly for the most up-to-date pricing information.
15. Age Restriction
- Anyone with a minimum age of 16 is welcome at our spa centers.
- Clients under the age of 18 must be accompanied by a parent or legal guardian.
By following these massage etiquette guidelines, you can ensure a positive and respectful experience for both yourself and your massage therapist at Yu Zu Tang.
Frequently Asked question
You can undress to your level of comfort. Most people choose to fully undress, but you can leave your underwear on if you prefer. You’ll be covered with a sheet and blanket during the massage, and your therapist will only uncover the area being worked on.
No, you don’t have to talk during the massage. Your therapist will check in with you about pressure and comfort, but otherwise, you can relax and enjoy the quiet. If you prefer to talk, that’s okay too.
Yes, you can request a male or female therapist when booking your appointment. We’ll do our best to accommodate your preference, subject to availability.
Tipping is not mandatory but is greatly appreciated. If you feel that your therapist provided excellent service, a tip of your own wish is greatly appreciated.
The frequency of massages depends on your individual needs and goals. For stress relief and relaxation, once a month is a good starting point. If you have specific pain or injury concerns, your therapist may recommend more frequent visits.
We offer prenatal massages for expecting mothers. Please inform us of your pregnancy when booking your appointment so we can ensure your comfort and safety.
Massage should not be painful. You may feel some discomfort when your therapist works on areas of tension, but the pressure should never be too intense. Always communicate with your therapist about your comfort level and pain tolerance.
Massage offers numerous benefits, including reducing stress and anxiety, relieving muscle tension and pain, improving circulation, increasing flexibility, and promoting overall relaxation and well-being.
The benefits of massage can last for several days after your session. To prolong the effects, stay hydrated, practice good self-care, and consider regular massage treatments as part of your wellness routine.
If you have any health concerns or conditions, please inform your therapist before your massage. Certain conditions may require modifications to the massage technique or may be contraindicated. Your therapist can advise you on the best course of action for your specific needs.
